Welcome Address from President Hill

Activities Included:

Welcome Address from President Hill


Getting to Know Chautauqua Institution

Activities Included:

General Information

Guests and Chautauquans

The Chautauqua Experience

Evaluation


Engaging with Guests

Activities Included:

Setting the Stage

What You Say Matters


Every Interaction Matters

Activities Included:

The Platinum Rule

Assisting Upset Guests

Evaluation


Being a Chautauqua Representative

Activities Included:

Your Chautauqua Experience